Terms of service

REI Deals is a solo consulting practice run by Nate Delgado. These terms apply to everything I sell through rei.deals. The $999 audit, custom CRM builds, AI calling, seller sites, ad tracking, data migration, internal tools, and the monthly plans that come with builds. By booking, paying, or signing a scope, you agree to them.

The audit is a written report and a call to go over it. The report prices the tools you pay for, times the path from a lead to the first contact, and says what to cut and what to fix. It is informational. It is not an appraisal of any property, it is not legal advice, and buying it does not make me your broker, agent, or fiduciary. Whether you act on it is your decision, and I do not promise any saving, any number of leads, or any result from acting on it.

Builds are delivered as described in the written scope we agree before work starts. Anything not in that scope is not included. A build is accepted when it does what the scope says it does.

Any calling or texting you run is yours, including calling and texting that goes through tools I built or host for you. You are solely responsible for consent, the do-not-call list, calling hours, and every other rule that applies to contacting people in the places you operate. The checks I build help you follow those rules. They do not replace your own review, and they do not make me responsible for who you contact or what you send.

You are also responsible for the accuracy of what you give me, for your own ad accounts, and for reviewing anything I hand back before you rely on it.

Some of what I build uses AI, including the caller and parts of the report. AI output can be wrong. It can misstate a fact, misread a seller, or produce text that sounds right and is not. Review it before you use it, and treat anything it says about a property, a price, or a person as a draft until you have checked it.

The audit fee is due before the work starts and is not refunded once the report is delivered. If you book a build after your audit, the $999 is credited toward it. Builds are half up front and half on delivery. Monthly plans, including hosting and care, can be cancelled at any time and end at the close of the period already paid for. Setup fees are not refunded. Prices are the ones published on the services page on the day you book, or the ones in your written scope.

My total liability to you for anything arising from these terms or the work, whatever the legal theory, is capped at the fees you paid me in the twelve months before the claim. I am not liable for lost profit, lost deals, lost data, or any indirect or consequential loss. You agree to defend and indemnify me against any claim, fine, or cost that comes from your own outreach, including calls and texts sent through tools I built or host for you.

This section applies when I run a tool on your site, host your CRM, or otherwise handle personal information on your behalf. It is written to meet the service provider and processor requirements of the California, Colorado, Virginia, Connecticut, and Texas privacy laws, and it is part of these terms.

You are the business or controller. I am your service provider or processor. I process personal information only on your documented instructions and only for the purpose in your scope, which is running the tool or system you hired me to build. I do not sell it, share it for advertising, or use it for any purpose of my own. I do not combine it with personal information I hold for anyone else, and I do not keep or use it outside our direct business relationship.

I use two subprocessors. Cloudflare, which hosts the tools and stores the data, and Twilio, which carries calls and texts. Each is bound by terms at least as protective as these. I will tell you before adding another and you may object.

I keep the data secure with access limited to me, encrypted in transit and at rest on the platforms above. If I learn of a breach affecting your data, I will notify you within 48 hours of learning of it, with what I know at that point. When our engagement ends, or earlier on your written request, I delete or return your data, apart from copies I am required by law to keep.

If someone whose information you hold makes a request under one of those laws, I will help you answer it within the time the law allows. If I can no longer meet these obligations, I will tell you promptly. You may take reasonable steps to confirm I am meeting them, including asking me to answer written questions once a year, and you may stop and fix any processing that is not authorised. I certify that I understand these restrictions and will comply with them.

Your data is yours, always. Once you have paid in full, you also own the code and configuration I wrote specifically for you. The platform underneath, meaning the parts I reuse across clients, stays mine, including general improvements I make to it while working on your project. You get a permanent, royalty-free license to use it as part of your system, plus a full copy of your system's source code.

These terms are governed by the laws of the State of Wyoming, without regard to its conflict of law rules. Any dispute is brought in the state or federal courts located in Wyoming, and both of us agree to that venue.

I may update these terms. The date at the top is the version that applies, and work already under way stays on the version you agreed to. Questions go to hello@rei.deals. The privacy policy says what the site and my tools collect.